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Utah Community Learning

Feedback that helps, not flattery that wastes time

About 20 minutes

Feedback that helps, not flattery that wastes time

Okay. Last time we played it for the room the first time. Tonight we talk about what happens after that. Somebody just played their song out loud for other humans, and now those humans are supposed to say something back. This is where a lot of good rooms go bad.

Here's the problem. Most people, when they hear a friend's new song, say "that was great." It's automatic. It's polite. It's also almost useless. If I tell Parker his verse was great and it wasn't, I haven't helped him. I've just made him feel good for four seconds and then he goes home with the same weak verse he walked in with. That's a waste of his time and mine. I don't love wasting time.

So tonight's the night we build a way of giving feedback that actually does something.

The rule I use

Say one true specific thing, then ask one real question.

Not "I loved it." Say "the second verse, where you said the porch light was still on — that one landed. Why'd you pick that line? Was that a real porch?"

That's it. That's the whole method. It sounds small. It works because it forces you to actually listen instead of just waiting for your turn to be nice.

Why specific beats warm

Warm feels good in the moment. Specific is what a person can use. If you tell me "the chorus feels a little busy," I can go home and do something with that. If you tell me "I loved the whole thing," I can't do anything with that except feel briefly good and then stuck.

I'll say the opinion plain: cut it down applies to feedback too. Say less, say it true, then stop talking.

How to receive it without getting prickly

This part's harder than giving it, honestly. When somebody points at your weak line, your first instinct is to defend it. Explain what you meant. Don't. Just say thank you and write it down. You can decide later whether they were right. In the moment, your only job is to hear it without flinching.

I'll tell you a story on myself here, since I ask everybody else to take this risk. A while back I wrote a whole song around one chord I liked — the sound of it, this little turn I kept landing on in the second line. I built the whole thing around that turn. Later a kid at the high school, maybe fifteen years old, heard me play it and said "you know that's just a G with your finger in the wrong spot, right?" And he was right. It was a mistake. I'd been playing it wrong for weeks and liked the wrong version better than the right one.

Now, I could've gotten prickly about that. A kid telling a grown man he's playing a chord wrong. But he wasn't wrong, and he wasn't trying to take the song from me — he was just naming what he heard, plainly, the way you're supposed to. I said thanks, and I kept the wrong finger. The song's better for it. That's the whole exercise tonight in miniature: somebody names a true thing, you don't argue with it, and then you get to decide what you do with it.

Tonight, at home

Since we don't have the room here, do this with whoever's around — a spouse, a kid, a neighbor, doesn't matter if they play music or not.

  1. Play or read them your song. Just once through, don't explain it first.
  2. Ask them for one true specific thing they noticed. Not "did you like it." Ask "what's one line you actually remember."
  3. Ask them one real question about your own song that you don't know the answer to. Something like "does the second verse make sense if you didn't hear the first one" or "did the ending feel too fast."
  4. Write down what they say. Don't defend anything. Don't explain anything. Just write it down.

If you've got nobody around tonight, do it to yourself. Play it back on your phone like we did a few weeks ago, and this time listen for one true specific thing and ask yourself one real question. You can be honest with yourself here in a way you sometimes can't be in a room. Use that.

One caution, plain: if you're the one giving feedback to somebody else's song, remember they just did something braver than sitting quiet. Be specific, be true, but don't be a wall. There's a difference between honest and harsh, and it's usually about fifteen words long.

Before next time

Get one piece of real feedback on the song you played last week — from a person, or from your own recording — and bring the one true thing they said, written down, to next class. 🙏